Bill's - Cheltenham
Facilities




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Customer Reviews
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Unimpressed
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We booked Bills for our works Christmas outing and were very disappointed. Avocado and prawn starter had no avocado. Turkey dinner was cold and there was no Cranberry sauce and we were told that there was none last year either - so they didn't learn from that. Meals were returned, reheated and then given back to the wrong people. They tried to pacify us by bribing us with drinks which they started to place on the table. When asked they drinks contained alcohol which when half of the table was driving and one didn't drink alcohol for other reasons is totally unacceptable. When they presented the bill they had the nerve to add on the gratuity (telling us this was optional but surely they would have had the sense not to add it in the first place). To add to the bribery they offered us a voucher to go back in a months time - really - after poor service and poor food who would be likely to return. The decent thing to do would be to reduce the bill but we had to ask for that!! If it wasn't for the fact that I was with a great group of people the night would have been a complete disaster.
Christmas lunch
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We were made to feel very welcome, starter came out very quickly, main took a little longer and there was a little wait for the vegetables to come to the table. All in all very enjoyable
An awful evening
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Last Tuesday we held our annual Christmas Office Party at Bill's - which tuned out to be one of the worst evenings we had ever had in Cheltenham. There was a lack of waiting staff - we waited over 30 mins for a drink, Some of the food was over cooked, they ran out of roast potatoes to go with the turkey. The Christmas pudding was solid + the ice cream had already melted. Even the final bill was wrong - in the end we had to work out our own. I have written to Bill's but they have not even had the curtesy to reply.
Great team dinner
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Very relaxed, good service and great food. Really enjoyable night
Perfect
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Had a lovely evening with perfect food
Address
70 Regent Street, Cheltenham, Gloucestershire GL50 1HA
Phone
01242 220775Hours
Cuisine
British