Wildwood (Gerrards Cross)
Facilities
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Customer Reviews
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Appalling- thanks for ruining my birthday meal
FOOD
SERVICE
AMBIENCE
VALUE
We went there to have a Sunday afternoon meal with our son, his wife and two granddaughters. We were given a choice of seating, both next to LOUD, large children’s parties. We thought we chose the best of two evils however we clearly were in another universe. We sat, without a single waiter coming for a drinks order for 30 minutes. Then a different waiter than had seated us comes and asks if we’re ready to order meals. We said, no given we’ve not had drink orders taken yet. Waiter takes drinks orders and disappears for 15 minutes then walks up with someone else’s drinks, and gives one of them to my son. Sit another 10 minutes when first waiter comes back, we demand our drinks and another 5 minutes later they finally came. I must be Forrest Gump, or stupid at this point we should have walked out. Foolishly we order food hoping the drinks were not a reflection on the restaurant. What mugs we were, sit there for 20 more minutes when ONLY our granddaughters food comes. Wait another 15 minutes until waiter #2 comes by and demand our food which were told will be right out. Rubbish- almost 10 more minutes until it came. The food was NOT hot, just lukewarm but having been there almost 2 hours with 2 increasingly tired granddaughters we ask for their ice creams. Those surprisingly come quick. No waiter comes to clear plates and when #1 does, he starts to walk away as one of our diners wasn’t finished. It as at this point I noticed waiter #1 now sitting at the bar with his anorak on like he’s about to leave. Never saw waiter #2 again, and at 2.5++ hours I had to go to the bar and ask the bartender for our bill. No one wanted to stay to have pudding as all were warn out and seething over the entire experience. £102 for horrible service, shoddy execution, no service, high noise level. Drove 30 minutes each way to feel very disappointed and frankly a bit ripped off. NEVER EVER GOING THERE AGAIN and I made sure to warn several folks in the car park how poorly we had been seen to warn them off. Rest assured I will be telling everyone I know in the area to avoid your establishment! https://www.tripadvisor.co.uk/ShowUserReviews-g499485-d2395124-r635615380-Wildwood-Gerrards_Cross_Buckinghamshire_England.html#
Address
1 West Common, Gerrards Cross, Buckinghamshire SL9 7QN
Phone
01753 889071Hours
Other Wildwood locations
9 High Street, Market Harborough, Leicestershire LE16 7NJ
18 King Street, Nottingham, Nottinghamshire NG1 2AS
35-36 Bow Street, Covent Garden, London WC2E 7AU
6 Cathedral Square, Peterborough, Cambridgeshire PE1 1XH
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